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About the Complaint Courier
Complaint Courier
Making Consumer Complaints
Simpler. Faster. Better Connected.
The Complaint Courier is a powerful, tool that transforms the process of filing consumer complaints. The Courier empowers consumers and levels the playing field so that all can be effective, regardless of limitations in their knowledge and time. For example, the Complaint Courier educates consumers on their rights and responsibilities then provides them guidance on how to contact the business and effectively voice a complaint. Its innovative Letter Wizard helps consumers prepare complete and effective letters of complaint simply by filling in a customized template. Its Dialogue Coach can help you communicate with the business by offering guidance and suggestions for pertinent questions, appropriate language and possible rebuttal strategies and can allow you to capture important details of your interaction(s) with the company. Its powerful database automatically channels complaints to the appropriate agency. Thanks to this leading edge technology, consumers save time, construct well documented complaints and no longer need to know which agency to deal with. When all else fails the Courier also provides consumers with information on available alternative dispute resolution.
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